About Us

Our History –  For years, the number of people involved in the claims and repair process has continued to grow. And as each new stakeholder emerged, so did additional systems to update with work requirements, authorisations and status updates. Read More 

National Advisory Council –  The role of the National Advisory Council (NAC) is to be the voice of our connected partners and to provide transparent, independent governance of the CAPS® system. Read More 

Key People –  The National Advisory Council is made up of 21 permanent members, representing a cross-section of the industry. Each member has years of experience in their field and offers their valuable expertise for the mutual benefit of the entire industry. Read More 


The AICPA SOC2 certification gives all of our integrating partners and users the trust and assurance that the CAPS system has been developed in line with internationally recognised standards, and independently audited to verify that its design meets the requirements of the AICPA’s trusted service criteria.

You currently have JavaScript disabled!

This site requires JavaScript to be enabled. Some functions of the site may not be usable or the site may not look correct until you enable JavaScript. You can enable JavaScript by following this tutorial. Once JavaScript is enabled, this message will be removed.