CAPS

Connected
Claims and Repair
Management

Share information instantly with motor insurance,
vehicle repair and accident management companies

caps logo

The CAPS® SOAP API
is retiring.

Action Required

Why CAPS®

Provides automation throughout
the claims and repair industries

• Communicate quickly and efficiently
• Use your existing systems

In the accident management industry, CAPS® seamlessly connects insurance companies, bodyshops, and parts manufacturers, expediting information flow for faster vehicle turnaround times and improved customer outcomes.

Benefits of working with CAPS®

In the claims and repairs industry, CAPS® delivers impactful benefits by addressing communication gaps and streamlining processes:

TIMELY INSURANCE INFORMATION

CAPS® ensures work providers receive real-time updates from bodyshops, eliminating delays and accelerating the repair process.

SALES OPPORTUNITIES FOR PARTS PROVIDERS

Bodyshops can send parts ordering information through CAPS®, enabling suppliers to promptly provide required parts to their partners.

EXPEDITED PARTS AVAILABILITY FOR SUPPLIERS

CAPS® is a strategic solution that fosters operational efficiency through seamless connectivity and enhanced processes within the claims and repairs landscape.

Industry Solutions

A Communications Solution
for an Entire Network

Every organisation involved in the claims and repair process can benefit
from the connectivity CAPS® offers.

CAPS® offers services tailored to specific needs within the accident management industry.
Explore how CAPS® can benefit your business and streamline operations:

Bodyshops

Receive jobs electronically from CAPS enabled work providers, deliver real time updates to insurers and estimated parts to suppliers - enhancing operational efficiency

Insurers

Receive updates on repair progression in real time for faster claims processing.

Rental Companies

Enhance rental service efficiency by knowing when a customer needs a temporary replacement vehicle.

Parts Suppliers

Become a digitally connected partner to your bodyshop customers by receiving parts quotes opportunities and being able to respond with parts supply information via CAPS®.

Vehicle Repair Stakeholders

All business owners with a stake in the claims and repairs industry can use CAPS® to gain access to the data they need to work with other industry partners and improve company outcomes

Recovery Companies

Quickly respond when recovery services are needed and provide essential information to insurers and bodyshops

Security

Keeping data
safe and secure

Ensuring customer data security is a top priority, especially in the complex claims process. CAPS® provides robust security measures:

  • Total Control: Partners within the CAPS® ecosystem maintain control over shared information, deciding who sees and accesses data.
  • No Data Storage: CAPS® innovatively avoids storing customer data on its servers.
  • Encrypted Transmission: Customer information is transmitted securely.

Learn more about our security measures on our Security Page. Join the thousands of businesses who already trust CAPS® for smarter, more efficient accident management. Take the next step towards automation and enhanced collaboration by connecting with CAPS®. Fill out the contact form below and discover the CAPS® advantage.

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